前台接待用英语应该怎么说
大家在学习英语的过程中,可能会接触到前台接待这个词,那么前台接待用英语如何说呢?下面是小编为你整理的前台接待英语,希望对你有帮助。
前台接待用英语应该怎么说 1
Reception clerk.
前台接待用英语应该怎么说 2
1. 接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如:
“Hello, this is Information Desk.”
您好,这里是问询处。
“Information Desk speaking. May I help you?”
问询处,请问您要服务吗?
2.打错电话时
如果是外线打错时,可以回答:
I am afraid you have the wrong number.
不好意思,您打错电话了。
This is the LI JIA Hotel, 2234-1156.
这里是丽嘉酒店,电话是2234-1156。
如果是总线转错内线时,可以回答:
This is Room Reservations. I’ll transfer your call to Restaurant Reservations.
这里是客房预约处,我帮您转接到餐厅预约柜台。
I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.
不好意思,这是直接电话。我们无法为您转接中式餐厅。请您改拨2234-1156,好吗?
3.当负责的工作人员不在时
I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.
不好意思,林先生现在外出。他应该会在下午5点左右回来。
I am afraid Mr.Hao is on another line. Could you hold the line, please?
不好意思,郝先生正在讲电话。请您在线上稍侯好吗?
I’ll tell him to call you back when he returns.
他回来时,我会请他回电。
May I have your name and phone number, please?
请告诉我您的大名和电话好吗?
4.当会话结束时
结束电话中的对话时,不可以简单说“bye-bye”,最好说:
Thank you for calling.
感谢您的来电。
You are welcome, sir.
先生,不客气。
We look forward to hearing from you.
我们静候您的佳音。
Please contact me if you have any further questions.
如果您有任何其他问题,请和我联络。
前台接待用英语应该怎么说 3
Good morning/afternoon!早上好/下午好
Hi! Can I help you?/How can I help you?/Are you being helped?
您好!你有什么事吗?
Did you make an appointment with him/her?
你跟他/她预约了吗?
Whats your name?
你叫什么名字?
How to spell your name?
怎么拼写你的名字?
May I see your ID, please?
你有证件吗?
Give me one second please. /
请稍等
One moment please, let me call him/her first.
稍等,我给他/她打个电话.
Im sorry. He is busy right now. Would you like to call back later?
对不起.他正忙.您过一会再打来好吗?
He was here just now. He just stepped out.
他刚才还在这.他刚出去.
Would you like to leave a message?
您要留言吗?
Im sorry. He is talking on the phone now. Please call back later.
对不起,他在打电话.请过会再打来.
May I know who is calling?
请问您是哪位?
Nobody answered the phone.
没人接电话.
Please sign your name here.
请在这签名.
Take care!
保重!
Have a good day!
开心
Have a nice weekend!
周末开心
Have a good one!
公司前台接待常用的英语
1. 接 ... 时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如:
“Hello, this is Information Desk.”
您好,这里是问询处。
“Information Desk speaking. May I help you?”
问询处,请问您要服务吗?
2.打错 ... 时
如果是外线打错时,可以回答:
I am afraid you have the wrong number.
不好意思,您打错 ... 了。
This is the LI JIA Hotel, 2234-1156.
这里是丽嘉酒店, ... 是2234-1156。
如果是总线转错内线时,可以回答:
This is Room Reservations. I’ll transfer your call to Restaurant Reservations.
这里是客房预约处,我帮您转接到餐厅预约柜台。
I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.
不好意思,这是直接 ... 。我们无法为您转接中式餐厅。请您改拨2234-1156,好吗?
3.当负责的工作人员不在时
I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.
不好意思,林先生现在外出。他应该会在下午5点左右回来。
I am afraid Mr.Hao is on another line. Could you hold the line, please?
不好意思,郝先生正在讲 ... 。请您在线上稍侯好吗?
I’ll tell him to call you back when he returns.
他回来时,我会请他回电。
May I have your name and phone number, please?
请告诉我您的大名和 ... 好吗?
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